Privacy policy.

Upshift Sales ("Upshift," "we," "us") is a Texas business operating under an assumed name registered in Williamson County, Texas. This policy explains what information we collect when you use upshiftsales.com, book a call with us, or exchange text messages or emails with us, and what we do with it.

1. What we collect

Information you give us. Your name, business name, email address, mobile phone number, and anything you tell us on a call, in a text message, or in an email. We collect this when you book an appointment, contact us, or become a client.

Information collected automatically. Standard web server logs (such as IP address, browser type, pages viewed and the time of the visit) and the cookies set by the website platform and the HighLevel (LeadConnector) script on this site. We do not run advertising trackers.

2. How we use it

• To reply to you, schedule and confirm appointments, and send reminders.
• To deliver the services described in a written agreement with your business.
• To follow up on a request you made or a conversation you started with us.
• To keep the website working, secure and improving.
• To meet legal obligations and enforce our terms.

3. Text messaging (SMS)

How you opt in. We only text people who have agreed to it. You give consent when you book an appointment through our booking calendar and check the box agreeing to receive text messages, when you give us your mobile number and ask us to text you, or when you text us first. We do not collect text messaging consent through any form on this website.

What we send. Appointment confirmations and reminders, scheduling messages, replies to your questions, and follow-ups about a request or conversation you started. Some of these messages are written and sent by our software on behalf of Upshift or a client business you are already dealing with.

Frequency and cost. Message frequency varies based on your conversation with us. Message and data rates may apply. Check with your mobile carrier for details.

How to stop. Reply STOP at any time to cancel text messages. After you send STOP, you will receive one final message confirming you have been unsubscribed, and no further messages will be sent unless you opt in again. Reply HELP for help, or email [email protected].

Your mobile information stays with us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use or sharing of your mobile information is limited to what is described in this policy.

4. Who we share information with

We do not sell your personal information. We share it only with:

• Service providers that help us run the business, such as website hosting, our CRM and messaging platform (HighLevel), calendar and email tools. They may use it only to provide those services to us.
• A client business you are dealing with, when we are handling appointments or follow-ups on that business's behalf. Your conversation with that business belongs to that business.
• Authorities, when the law requires it or to protect our rights, safety or property.
• A successor, if Upshift is ever sold or merged, under the same protections.

5. How long we keep it

We keep your information for as long as we have a business reason to: while you are a client or a prospect we are in contact with, and afterwards as long as the law requires or as needed to resolve disputes. You can ask us to delete it at any time (see section 7).

6. Security

We use reputable providers, access controls and multi-factor authentication to protect your information. No method of transmission or storage is completely secure, so we cannot promise absolute security.

7. Your choices

• Reply STOP to any text message to stop receiving texts.
• Use the unsubscribe link in any marketing email, or reply and ask us to stop.
• Email [email protected] to see, correct or delete the information we hold about you. We will respond within 30 days.

8. Children

Our services are for businesses. We do not knowingly collect information from anyone under 18, and we will delete it if we learn we have.

9. Changes to this policy

If we change this policy, we will post the new version here with a new effective date. Material changes to how we handle text messaging will be told to you by text or email before they take effect.

10. Contact

Questions about this policy or your information: [email protected].

See also our Terms of Service.